As per the report published by Groupe Speciale Mobile Association (GSMA), more than 5.1 million people were engaged in mobile-related activities by the end of 2018 and it is estimated that these figures are likely to reach up to 5.9 million people by 2025. There is no surprise at all that the mobile economy has undergone a huge transformation over the last few years and why not? It enables us to search, initiate & complete any type of online transaction anytime from anywhere, right from ordering online to booking air tickets and many more, it all happens in just a few clicks.
In today's era of technology, consumers are looking for the same level of convenience in every service sector apart from e-commerce businesses. And thereby various financial and non-financial service providers are shifting towards “mobile banking” and developing their mobile apps for facilitating advanced, cutting-through, and required assistance to their customers domestic as well as cross-border.
Banks And Trade FIs Are Contributing Towards Mobile Banking By Launching Their Particular Mobile Apps
The primary and early use of technology in mobile banking is the SMS service where the bank’s clients can receive banking services-related messages from the particular banks by sending a request via a predefined text code to the number specified by the bank. This is the most helpful and convenient feature for those users who do not have smartphones or data connectivity.
